Privacy Policy

Last updated: March 2026

PROMOTIONSONLY GROUP UK LIMITED (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are (Data Controller)

PROMOTIONSONLY GROUP UK LIMITED is the data controller responsible for the personal data collected through this website.

Registered Company Number: 07690845

Registered Office:
3 Chute Close
Bramley
Tadley
Hampshire
RG26 5NJ
United Kingdom

Contact details:
Phone: 01256 880019
Email: sales@promotionsonlygroup.co.uk

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

  • Name
  • Email address
  • Telephone number
  • Company name
  • Information submitted through contact forms or enquiries

Automatically collected information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and usage data
  • Cookies and tracking technologies

We only collect personal data that is necessary to provide our services or improve our website.

3. How We Use Your Personal Data

We use personal data for the following purposes:

  • Responding to enquiries or requests
  • Providing services or information you request
  • Managing customer relationships
  • Improving our website and services
  • Website analytics and performance monitoring
  • Sending marketing communications where you have consented

We do not sell or rent personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR we rely on the following lawful bases:

Contract
Processing necessary to respond to enquiries or provide requested services.

Legitimate Interests
Improving our website, services and customer experience.

Consent
Sending marketing communications and placing certain cookies on your device.

You can withdraw consent at any time.

5. Marketing Communications

If you contact us or request information, we may use your contact details to respond to your enquiry.

We will only send marketing emails or promotional communications if:

  • you have given consent, or
  • you have an existing business relationship and have not opted out.

You may unsubscribe or opt out of marketing communications at any time by contacting us or using the unsubscribe link in emails.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may include:

Essential cookies
Required for basic website functionality.

Analytics cookies
Used to understand how visitors use our website.

We use Google Analytics, a web analytics service provided by Google LLC.

Google Analytics collects information such as:

  • pages visited
  • time spent on pages
  • device type
  • approximate location

This information helps us improve the website.

Google may process this data on servers outside the United Kingdom. Where this occurs, appropriate safeguards are used.

You can manage or withdraw cookie consent using your browser settings or our cookie banner.

More information about Google’s privacy practices can be found here:
https://policies.google.com/privacy

7. Sharing Your Information

We may share personal data with trusted third-party service providers who help us operate our website or business, such as:

  • website hosting providers
  • analytics providers (e.g. Google Analytics)
  • IT service providers

These organisations are required to protect your data and only process it on our instructions.

We may also disclose personal data where required by law.

8. International Data Transfers

Some service providers (such as Google) may process personal data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection laws.

9. Data Retention

We only retain personal data for as long as necessary for the purposes it was collected.

Typical retention periods include:

  • Enquiries: up to 12 months
  • Customer records: up to 6 years for legal and accounting purposes
  • Analytics data: typically 26 months

When data is no longer required, it will be securely deleted.

10. Your Data Protection Rights

Under UK GDPR you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at:

sales@promotionsonlygroup.co.uk

11. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO).

ICO website:
https://ico.org.uk

We would however appreciate the opportunity to address your concerns first.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.

The latest version will always be available on this website.

Shopping Basket